Privacy & Cookie Policy

Privacy & Cookie Policy



Welcome to The Cinema Designer Website (defined below), operated by The System Designer Limited (referred to herein as "The Cinema Designer", “TCD” or “We,” “Us,” or other forms thereof).

TCD is committed to ensuring that your privacy is protected. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us through (our “Website”), will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


1.1. For the purpose of the EU General Data Protection Regulation (GDPR), the data controller is TCD.

“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our Website. This definition shall, where applicable, incorporate the definitions provided in the GDPR.


2.1. We may collect and process the following data about you for our legitimate business purposes: (a) information you give us about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website and/or subscribe to our service, posting material or raising general enquiries; (b) we may ask you for information when you report a problem with our Website or regarding the service; and/or (c) details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

In order to create an account with our Website we will collect the following personal data:

Business/Company name
Email address
Contact information such as telephone number, address and country
IP address

In order to make a purchase or subscribe to our Website our third party payment processor will collect payment card information as described in section 2.3.

2.2. Aggregate Data.

With regard to each of your visits to our Website we may automatically collect the following information: (a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; (b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page; and (c) information from your use of our software, including which equipment you viewed. We may collect this information for our legitimate business purposes for system administration, to report aggregated information to advertisers or partners, or otherwise in accordance with this Privacy Policy. This may be statistical data about our users' browsing actions and patterns which will not identify any individual, it may be anonymised or it may be aggregated with or without user identifiers.

2.3. Information we receive from other sources.

We may receive information about you for our legitimate business purposes if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

2.3.1 Payment card information

Our Website may ask you for payment details, such as billing information or credit or debit card information, however all payments made via our Website will go through a third party payment processor such as Shopify or PayPal and as such, we will have no access to this data. A separate contractual relationship will be created between you and the payment processor on their terms and conditions and we cannot be held liable for any errors, actions, omissions or incorrect charges that may be made by them.


3.1. Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy below.


4.1. Information you give to us.

We will use this information for our legitimate business purposes: (a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; (b) to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about or we feel may interest you; (c) to notify you about changes to our Website and/or service; and (d) to ensure that content from our Website is presented in the most effective manner for you and for your computer.

4.2. Information we collect about you.

We will use this information for our legitimate business purposes: (a) to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; (b) to allow you to participate in interactive features of our service, when you choose to do so; (c) as part of our efforts to keep our Website safe and secure; (d) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and (e) to make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.

4.3. Information we receive from other sources.

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

4.4. Disclosure of your information.

We may disclose your contact details to selected third parties, including parties outside the European Economic Area (“EEA”), whose products you have viewed when using the services we provide via the Website, in order for them to contact you for marketing purposes by phone, text, email or post. We will only do this where you have provided us with the appropriate consent.

4.5. We may share your information with other selected third parties, including:

(a) business partners, suppliers and sub-contractors for the performance of any contract we enter into with you; (b) analytics and search engine providers that assist us in the improvement and optimisation of our Website; and (c) advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users.

4.6. We may disclose your personal information to third parties:

(a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; (b) if The Cinema Designer Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and (c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of The Cinema Designer Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

4.7 Legal basis for Processing

Some of the information we collect is provided by you voluntarily (and therefore with your permission), for example when you sign up to join a mailing list or submit a query or contact us. If you purchase from us, or if you supply products or services to us, most of the information we collect is necessary so that we can fulfil the contract between us. The remainder of the information is collected for our legitimate business purposes, which include:

To keep in touch with current, past and prospective customers
To provide online account management and related services
To gain an understanding of how our customers interact with us so we can provide the most relevant software services
To monitor the use of our website for continuous improvement
To identify suspected criminal activity and take appropriate action
To protect and defend our rights

When we collect personal information from you we will indicate whether it is mandatory or voluntary, on our Website this is by using red text with asterisks to mark mandatory form fields.


5.1. The data that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

5.2. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted . Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

5.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5.4. Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Website.

5.5. Retention.

We will retain you personal information for the legitimate business purposes described above in section 4 for as long as we need to in order to use it, and/or for as long as we have your permission to keep it.

If you are a visitor to the website, we will retain your information in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. If you make a one-off purchase, we will keep records of the transaction for a minimum of 7 years. If you are a subscriber account customer or a supplier, we will keep records for a minimum of 7 years after the closure of your account or the last purchase or sale you made. In all cases, this is for accounting, tax and product liability purposes. Your information may be retained for longer than this if there are valid legal grounds for us to do so, for example if required by law or court order, or as needed to defend or pursue legal claims.


6.1 As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

6.1(a)1 The right to be informed about our collection and use of personal data.
6.1(b) The right to be forgotten - i.e. the right to ask us to delete any personal data we hold about you.
6.1(c) The right to restrict (i.e. prevent) the processing of your personal data.
6.1(d) The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation).
6.1(e) The right to object to us using your personal data for particular purposes.
6.1(f) Rights with respect to automated decision making and profiling.

If you have any cause for complaint about our use of your personal data, please contact us via email at and we will do our best to solve the problem for you.

6.2. Access to information.

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Please contact us via email at

6.3. If you believe that any information we are holding about you is incorrect or incomplete, please email us at

6.4. Managing your information and managing consent.

You can update your personal account information by logging in to your account, where you can update your details or consent for mailing preferences.

6.5. Closing your account.

If you have an account with our Website but have never made a purchase then you can close your account and exercise your right to erasure (right be forgotten) under GDPR by loggin to your account and submitting your request. If you have made a purchase you can contact us via email at to make your request.


7.1. We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

7.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.


8.1. Our Website may, from time to time, contain links to other websites of interest. Please note, these websites have their own privacy policies and we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites. You should exercise caution and look at the privacy statement applicable to the website in question.


9.1. We may revise this Privacy Policy from time to time. Any changes we may make to our Privacy Policy in the future will be posted on this page. You should check this page from time to time to ensure that you are happy with any changes.


10.1. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to







Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

· Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

· Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

· Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

· Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Except for essential cookies, all cookies will expire after one day.

End of Privacy and Cookie Policy for TCD